People are terrible. Especially during special times, like weddings, holidays, and especially Christmas. Santaland Diaries tells David Sedaris’ stories working as a Christmas elf in “Santaland” at Macy’s department store. The true stories of the truly awful people fail to really surprise, but still entertain. Like would you be surprised a mother waiting to see Santa instructed her son to pee in the fake snow? Of course not. But do you still cringe and want to know more like a car wreck on the side of the freeway. Yes! From parents requesting not to see the “chocolate Santa,” to co-workers who aggressively hit on moms, this book has all the greatest hits of customer service nightmares. A fun stroll down repressed-memory lane for anyone who has ever worked in retail, and have been paid to keep the plebeians happy.